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Seller Policy

Welcome to Global Africa Shop, an initiative of the Virtual Global Consultant (VGC) Group, an ecommerce platform to help jumpstart and scale African-based business to
become self-sufficient online. We are very happy to align our efforts with your company goals and together make a global impact with locally-made products.

This document outlines our general agreement pertaining Global Africa Shop and your company.

Registration and Name: In order to effectively work with you, we will need accurate
and timely personal information about you and your company. Any detail which is fraudulent will lead to termination of your account.

Our Fees: You agree to pay the applicable commission fee of 25% per item sold on our
platform and any additional charges applicable. Subject to the terms of this agreement,
we reserve the right to change our fees upon 30 days advance notice. All balances and fees, charges, and payments collected or paid through the services are denominated in
American Dollars. Should your company choose to participate in any of the Tier
packages offered, note that monthly retainers are signed in the length of 12 to 24 month
minimums. Participants are responsible for all monthly payments and fees or can risk losing spot on website.

Payments and Taxes: Payouts are made to your verified bank accounts and bank
transfer fee is covered by your company. You are also responsible for collecting,
withholding, reporting and remitting the correct taxes as required by the country laws. There are no refunds once the project has started.

Changes: Excessive changes which result in change of the original plan and design
which eventually affect the output of results could incur additional costs.
Customer Services: You are responsible for issues relating to pricing, no shows by
you, adjustments, functionality and warranty of products. Global Africa Shop is responsible for card processing, technical support, quality control, logistics support
(according to your product arrangement with courier) and feedback with customers.

Refunds and Return: In the event of returns, we will process returns initiated by buyer
if complaint is found true. Goods will return back to you upon completion of
investigation, and process a new order item delivered to buyer. Any extra cost as a
result of reissued delivery, will be covered by your company. Excessive return requests
will result in the termination of your account.


Verification: Upon successful sign up, if need arises, we might have to request for
additional information like drivers license, business license etc. There will also be an
inspection to check if all the information you provide is adequate. Any resistance from
you will lead to the termination of your account.


Content: Participant is responsible for providing necessary requested items i.e. photos,
login access, content etc. for proper development and completion of campaigns. We do
not compromise on quality in terms of products, product pictures and designs and if for
any reason, you do not follow the process and protocols of Global Africa Shop, the
retraction of your account invitation may occur.

Communication: You are responsible for utilizing platforms and processes shared by
VGC to access and receive information concerning Global Africa Shop.


Your account on Global Africa Shop: Upon successful registration and onboarding,
you confirm that you have met the general requirements of this agreement and you are
authorized to conduct business on our online platform. Your account on our platform will
be used to conduct business. You are however not allowed to use your account to
conduct any illegal business that is not bound by this agreement.


Your authorization: You hereby authorize us to hold, receive, and disburse funds on
your behalf. This continues until your account is terminated.


The part we play: The services allows us to receive card payments, however we are
not a bank nor do we offer banking services as defined by the Bank of Ghana or any
other bank used by your company. We only facilitate processing of payments we
receive from buyers online. This requires us to enter agreements with networks,
processors, etc.


Software: Our software comprises of mobile, web and hardware products collectively
called the services.

Underwriting: Global Africa Shop reviews all information submitted upon sign up and
we may share information about you and your account with our processors and
acquiring banks. You grant us permission to periodically obtain additional reports to
determine whether you continue to meet our requirements for an account.


Your privacy: Your privacy is very important to us and we protect it. We will never
reveal your personal information to other sellers, users of anyone outside organization
unless otherwise informed.


Privacy of others: You may receive information about buyers or third parties by using
our service. Under no circumstances are you allowed to disclose or distribute any of
such information or use this information for other purposes outside our agreement for
Global Africa Shop.


Your content: You may be able to upload or provide photos matching our required
standards that are not offensive in any form. You grant us and our affiliates and
successors permission to use or distribute publicly your seller content throughout the
world in any media to promote the services.


Copyright and Trademark infringement: Global Africa Shop respects the copyright
and trademark rights of others and asks you to do the same.
Security: We have put in place measures to secure your personal information from
accidental loss or unauthorized use, however, we cannot guarantee that unauthorized
parties will never defeat those measures or use your personal information for improper
purposes. We encourage additional security measures by your company to secure
information online.


Termination and Your right to terminate: We may terminate your account for any
reason at any time upon written notice to you. If your account is suspended or
terminated for any reason, you must stop using the services and we reserve the right to
delete all your information and account data on our servers. Cancellation of project
requires a letter written 30 days in advance and may be subject to termination fees as
agreed upon in any contract(s). If an investigation is pending at the time you close your
account, we may hold funds until all is resolved.

Underwriting: Global Africa Shop reviews all information submitted upon sign up and
we may share information about you and your account with our processors and
acquiring banks. You grant us permission to periodically obtain additional reports to
determine whether you continue to meet our requirements for an account.
Your privacy: Your privacy is very important to us and we protect it. We will never
reveal your personal information to other sellers, users of anyone outside organization
unless otherwise informed.


Privacy of others: You may receive information about buyers or third parties by using
our service. Under no circumstances are you allowed to disclose or distribute any of
such information or use this information for other purposes outside our agreement for
Global Africa Shop.


Your content: You may be able to upload or provide photos matching our required
standards that are not offensive in any form. You grant us and our affiliates and
successors permission to use or distribute publicly your seller content throughout the
world in any media to promote the services.


Copyright and Trademark infringement: Global Africa Shop respects the copyright
and trademark rights of others and asks you to do the same.
Security: We have put in place measures to secure your personal information from
accidental loss or unauthorized use, however, we cannot guarantee that unauthorized
parties will never defeat those measures or use your personal information for improper
purposes. We encourage additional security measures by your company to secure
information online.


Termination and Your right to terminate: We may terminate your account for any
reason at any time upon written notice to you. If your account is suspended or
terminated for any reason, you must stop using the services and we reserve the right to
delete all your information and account data on our servers. Cancellation of project
requires a letter written 30 days in advance and may be subject to termination fees as
agreed upon in any contract(s). If an investigation is pending at the time you close your
account, we may hold funds until all is resolved.